Frequently Asked Questions

Consistent and Personal Cleaning 

Honesty, reliability, and dependability are another key to our success. We arrive on your scheduled day, at the agreed upon arrival time frame, and we treat each client home with extreme care, integrity, and concern.

Best part about our service, you have no contract to sign! We’re confident that you’ll love the Immaculate team of experts, and that’s the only commitment we need from our clients.

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.